Frequently Asked Questions

Got a question? We are here to answer!

Order & Shipping

How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

Installation Issues

Low wind speed/rainfall
To avoid affecting wind and rain measurements, as a rule of thumb, the sensor array should be mounted at least four times the height of the highest obstacle. For example, if the building is 20 feet (6 meters) tall and the monitor pole is 6 feet (2 meters) tall, the mounting distance is 4 x (20 - 6)' = 56 feet (17 meters). Common sense dictates that if the weather station is mounted next to a tall building, the wind and rain will not be accurate.
Weather Station Installation Guide
Guidelines to installing your PWS The location of your weather station is the most important part of installation. If your weather station is located under a tree or an overhang, the rainfall data measured by the station will not be correct. If you place your weather station in an alley, you could very well get a wind tunnel effect on the anemometer, resulting in erroneous wind data. Your weather station should have good "fetch", or distance from any other tall object. Siting/ Installation Guide: HTTP://www.wunderground.com/weatherstation/installationguide.asp
I can't get the "S" to point south, what's the solution?
This picture will give you a reference. The mounting method is vertical. You can check it in the instruction manual 5.1.4. figure 1 The cylinder needs to be embedded in the mounting base and mounting bracket back plate, held in place by screws. figure 2 Thank you.
What is the distance between the transmitter and the display?

We recommend placing the transmitter within 100 feet from the display in the event of interference from an obstruction. If in an open field, it may be placed within 300 feet.

Can two "receivers" (displays) be connected to one transmitter?
Yes, but if the receiver (display) is too far away from the transmitter, it will not receive the signal. within 150 meters.

SA9

Display brightness is too low
The display will remain on only when the power adapter is connected. The display backlight has 3 levels of brightness. When the backlight is on, short press the SNOOZE button to switch between the 3 levels of backlight. When the backlight is off, press and hold the SNOOZE button for 3 seconds and the backlight will turn on permanently. The BL ON icon will be displayed in the date area for 3 seconds. To turn off the display backlight at any time, press and hold the SNOOZE button for two seconds. The BL OFF icon will appear in the date area for 3 seconds. If the brightness cannot be adjusted, it means that the power adapter or the display interface has a poor contact problem.
Optimal viewing angle for the display
The folding tabletop stand on the back of the display console is at roughly 45 degrees to the display . We recommend viewing the console from a 20 degree to 30 degree angle from above for the best display of the screen.
How to troubleshoot if the SA9 weather station is showing 0 barometric pressure.
You can reset the display console to factory defaults by pressing and holding the MAX/MIN/- key for at least three seconds while plugging in the power supply. Then unplug the display and plug it back in. (Remove the batteries before doing this). If any data is not displayed, press and hold the CHANNEL/+ key for three seconds until a click is heard and all data is displayed as dashed lines. The display will reacquire the signal from the transmitter. Once the signal is reacquired, all data will be displayed.
Definition of rainfall day and rainfall event in the app
The logic of our event is based on this. We take 24 hours of data. If the accumulated rainfall in 24 hours is less than 10 mm (0.039 inches), it will be reset to zero. If it is greater, it will display the rainfall in 24 hours. Day is the rainfall in 24 hours.
After updating the firmware, outdoor data is not displayed

The device will automatically search for the outdoor unit signal. If it fails, you need to press the outdoor unit reset button. You will also need to reconnect the outdoor and indoor units if you lose signal.

If any sensor communication is lost, dashes (--.-) will appear on the screen.

To reacquire the signal, press and hold the CHANNEL/+ button for 3 seconds, select the lost sensor, and the remote search icon will display continuously.

It is also necessary to press the reset button on the outdoor unit. When the signal is reacquired, the remote search icon will turn off and the current value will be displayed.

Also need to change the outdoor unit batteries.

Steps to connect to wifi (Bluetooth mode is recommended)

1.Please turn on Bluetooth mode in your phone first.

2.Press and hold the MAX/MIN/- key to enter the distribution network mode, the WiFi icon will flash and the BI icon will be shown in the date area. After the display enters the " Bluetooth distribution network " mode, please open the APP to start networking

3.Please follow the steps in the app to connect to the network. Select the product model, name the device, and locate the address.

4.Quickly review the three steps to connect to WiFi.

5.Scan the QR code on the back of the display and select the Bluetooth network mode. The device will automatically search. After the connection is successful, please select a 2.4ghz router and enter the password. After successfully connecting to WiFi, the current device will be displayed in the app.

How to Download Forms
You can download data in the profile section of the app. Select the start and end time you want to download the data. The document will be saved in your files.
The app only records data points once per hour. How can I increase the frequency of recording to accurately reflect wind gusts?
The table records data every 5 minutes. The line chart records data every 1 hour. Select the time you want to view the data. The larger the time span, the more you slide your finger a little bit, and the time displayed may be an hour.
My display shows the wrong wind direction

Please remove the battery and then reinstall it. 


With the entire sensor in the inverted position (rain gauge facing downward, the sensor head oriented N/S or S/N - depending on hemisphere, and the weather vane pointed North.



Figure 1 shows the rain gauge barrel. The number 2 in Figure 2 is the head of wind vane.


My display shows the wrong wind directionFigure 1My display shows the wrong wind directionFigure 2

Where can I find a video on how to connect to WiFi?
You can check out the video on the SA9 Bluetooth connection in the help section of the app profile. It might help you
The device name in the app cannot exceed 20 characters.
Device name, location naming requirements: only numbers, upper and lower case letters, maximum 20 characters, spaces allowed, symbols prohibited. Spaces are also included in the 20 characters.
The WU interface of the app does not display pressure
The wu interface in the app can only receive information from the outdoor unit, and the indoor device cannot transmit. You checked the pressure on the weather underground website.
The device shows as offline.
If the device is frequently offline, it must be reset. The router should always be on, it will show offline after no WiFi.
Where can I find the API key?

Please see sample pic below for your reference where to find the API keys. 

When you hit on the API keys tab under Member Settings, here's what will show up.


Where can I find the API key?

Where can I find the API key?


Battery Issues

Reason for continuous alarms after power outage:

Our device consumes a lot of power, and the battery life is very short. A brand new battery only lasts about 1-2 hours. A low battery will cause the device to constantly power on and off, making a beeping sound. So you need to replace the battery or use an adapter; otherwise, the beeping sound will continue.

The function of the battery on the display:

Since our devices lack data storage capabilities, the app cannot retrieve data generated during power outages. The battery's function is to ensure the device operates normally during power failures.

 

 

Definition of wind speed

The wind speed displayed is the average wind speed over a 15-minute period.

If there's no wind, GUST should display 0. If there's wind, GUST will immediately display it.

SA9 Plus

How to connect the outdoor unit and indoor unit?

You can follow the steps below to connect the outdoor unit and display screen. 

1. First, press the CHANNEL+ button for 3 seconds. Other icons on the screen will go out and the search icon will start to flash.

2. Next you need to press the outdoor transmitter Reset key once, and the LED light will blink. Outdoor Transmitter and console will start pairing.

3. Finally, screen search icon does not flash, complete pairing


For small sensor paring:

Press and hold the ALARM button on the right side of the display to enter sensor pairing mode. And then press the small sensor' button.

Plus Version: SA6 /SA8/SA68

How to connect the outdoor unit and indoor unit?

Pairing the indoor and outdoor units:

Press and hold the TEMP button for at least 3 seconds, then press the Reset button on the outdoor unit once.


Steps to connect to wifi (Bluetooth mode is recommended)

1.Please turn on Bluetooth mode in your phone first.

2. Press and hold the WIND + key to enter the distribution network mode, the WiFi icon will flash and the BI icon will be shown in the date area.

After the display enters the " Bluetooth distribution network " mode, please open the APP to start networking

3.Please follow the steps in the app to connect to the network.

Select the product model, name the device, and locate the address.

4.Quickly review the three steps to connect to WiFi.

5.Scan the QR code on the back of the display and select the " Bluetooth distribution network " mode.

The device will automatically search. After the connection is successful, please select a 2.4Ghz router and enter the password.

After successfully connecting to WiFi, the current device will be displayed in the app.


Batteries should only be used in emergencies

Please use the adapter to power the device! The battery is for  emergency use only!

The battery only lasts for a maximum of two hours! 

Calibration steps

1.Press and hold the TEMP and MAX/MIN buttons at the same time for 3 seconds to enter calibration mode. The CAL icon will be displayed.

2.Press the SET key to switch.

3.Press the WIND+ key or PRESSURE- key to increase or decrease the temperature reading 

Press and hold the WIND+ key or PRESSURE- key for three seconds to quickly increase or decrease the temperature reading.

4.Press the ALARM key to reset the current value.  

5.Press the LIGHT SNOOZE to exit the mode.

Set Time and Date

You can follow the steps below to set the date and time.


1. While in Normal Mode, press and hold the SET key for at least three seconds to enter the Set Mode.


2. When the 12/24 hour format will flash, press the SET key again to set the hour. Press the WIND + or PRESSURE- key to adjust the hour up or down.


3. Press the SET key again to set the minute. Press the WIND + or PRESSURE-  key to adjust the minute up or down.


4. Please press the SET key twice until the month flashes. Press the WIND + or PRESSURE- key to adjust the calendar month.


5. Press the SET key again to set the calendar day. Press the WIND + or PRESSURE-  key to adjust the calendar day.


6. Please press the LIGHT SNOOZE key to exit the setting mode.

Outdoor temperature inaccurate

Please check if the outdoor temperature display shows Dew Point data. If it does, please press the TEMP button to switch data.

SA6/ SA8/ SA68

How to connect the outdoor unit and indoor unit?

Pairing the indoor and outdoor units:

Press and hold the TEMP button for at least 3 seconds, then press the Reset button on the outdoor unit once.


Set Time and Date

You can follow the steps below to set the date and time.


1. While in Normal Mode, press and hold the SET key for at least three seconds to enter the Set Mode.


2. When the 12/24 hour format will flash, press the SET key again to set the hour. Press the WIND + or PRESSURE- key to adjust the hour up or down.


3. Press the SET key again to set the minute. Press the WIND + or PRESSURE-  key to adjust the minute up or down.


4. Please press the SET key twice until the month flashes. Press the WIND + or PRESSURE- key to adjust the calendar month.


5. Press the SET key again to set the calendar day. Press the WIND + or PRESSURE-  key to adjust the calendar day.


6. Please press the LIGHT SNOOZE key to exit the setting mode.

Calibration steps

1.Press and hold the MAX/MIN buttons at the same time for 3 seconds to enter calibration mode. The CAL icon will be displayed.

2.Press the SET key to switch.

3.Press the WIND+ key or PRESSURE- key to increase or decrease the temperature reading 

Press and hold the WIND+ key or PRESSURE- key for three seconds to quickly increase or decrease the temperature reading.

4.Press the ALARM key to reset the current value.  

5.Press the LIGHT SNOOZE to exit the mode.

Outdoor temperature inaccurate

Please check if the outdoor temperature display shows Dew Point data. If it does, please press the TEMP button to switch data.

SA1

How to set the date and time

You can follow the steps below to set the date and time.

1. While in Normal Mode, press and hold the SET key for at least three seconds to enter the Set Mode.

2. When the SYNC will flash, press the SET key again to set the hour. Press the MIN/MAX/- key to adjust the hour up or down.

3. Press the SET key again to set the minute. Press the CHANNEL/+ key or MIN/MAX/- key to adjust the minute up or down.

4. Please press the SET key twice until the month flashes. Press the CHANNEL/+ key or MIN/MAX/- key to adjust the calendar month.

5. Press the SET key again to set the calendar day. Press the CHANNEL/+ key or MIN/MAX/- key to adjust the calendar day.

6. Please press the SNOOZE key to exit the setting mode.

Why is the time on the display incorrect?
Yes, the date and time can be set even without connecting to WiFi. Please pay attention to whether the device has the automatic sync setting (SYNC) turned on. If connected to WiFi, the device will automatically sync to the Internet time.
Why does the display keep beeping?
Please update your device to the latest firmware The beeping sound is because the battery is low and the unit is trying to power on but can't. The display will only work for a maximum of 2 hours on battery power alone because uploading data consumes battery power. We recommend that the display be plugged in to the power adapter at all times. We apologize for the inconvenience.
Why does the outdoor humidity on the display say 0%?
The outdoor sensor is not waterproof, please make sure it is in a dry and cool place.
If the router is disconnected, can the device automatically connect and show online?
Make sure the display is SYNC-enabled. If enabled, it will automatically synchronize with the Internet time.
Outdoor sensors are not waterproof
Make sure to place the outdoor sensor in a dry and cool place.
How to turn off the alarm

Press and hold the ALARM key once to enter the alarm mode.

Press and hold the SET key for three seconds. The first alarm parameter will begin flashing.

To save the alarm setting and proceed to the next alarm parameter, Press (do not hold) the SET key.

To adjust the alarm parameter, press the [+] or [-] key to increase or decrease the alarm setting slowly, or press and hold the [+] or [-] key for three seconds to increase or decrease the alarm setting rapidly.

Press the ALARM key to turn on (the alarm icon will appear ) and off the alarm.

Press the SNOOZE key twice at any time to return to the normal mode.

SA7

How to pair the outdoor unit and indoor unit (first time)

1.Plug in the device with the power adapter.

2.Please press and hold the "Pair" button for 3 seconds to enter the Pairing mode, the indicator light (red) flashes fast, the indicator light (red, green) will flash alternately after successful pairing.

3.You also need to press the reset button on the outdoor unit, and the device will automatically search for signals for pairing. To confirm whether the pairing is successful, check whether there is data in the app.

Note: Please connect the wifi first. If you subsequently lose connection, press and hold the pairing button again. It will automatically search for a signal.

Steps to connect to wifi (Bluetooth mode is recommended)

1.Please turn on Bluetooth mode in your phone first.

2. Please press and hold the "Internet" button for 3 seconds, the device will enter the network mode. By default, the first network mode is "Bluetooth distribution network" mode, the indicator light (green) blinks about 0.5s kind of blinking once.

3.Please follow the steps in the app to connect to the network. Select the product model, name the device, and locate the address.

4.Quickly review the three steps to connect to WiFi.

5.Scan the QR code on the top of the gateway and select the Bluetooth network mode. The device will automatically search. After the connection is successful, please select a 2.4ghz router and enter the password.

I can no longer see outdoor data on the app, what should I do?

1.Please press and hold the "Reset" button for 3 seconds, the gateway will disconnect the pairing with the transmitter.

2.Then please reset the transmitter.

After the transmitter is powered on and working properly, the display has to be re-plugged in to re-receive the transmitter signal. It usually takes 1-3 minutes to receive the data, do not operate the keys or power off until the transmitter data is received.

Install a new set of batteries for the remote sensor. In cold weather environments, install lithium batteries.

3.Plug in the device with the power adapter.

Please press and hold the fourth button for 3 seconds to enter the pairing mode, the indicator light (red) flashes fast, the indicator light (red, green) will flash alternately after successful pairing.

4.If the device shows offline on the app, you need to reconnect to WiFi.

Button Definition

Reset: Please press and hold the "Reset" button for 3 seconds, the gateway will disconnect the pairing with the transmitter.

Rain Reset: Please press and hold the "Rain Reset" button for 3 seconds, all rain values will be cleared to zero (current hour, 24 hours, week, month).

Internet: WiFi connection(3 modes) "Bluetooth Distribution Network Mode, WiFi Distribution Network Mode, Web page distribution Network Mode.

Paring: Please press and hold the "Paring" button for 3 seconds to enter the pairing mode, the indicator light (red) flashes fast, the indicator light (red, green) will flash alternately after successful pairing. One click to exit pairing mode.

SA3

Humidity is not accurate
Our device is not waterproof Where did you place the device? If water gets in, the humidity will be inaccurate.
How to connect the wifi (only one method:bluetooth distribution method)

1.Please turn on the Bluetooth mode of your phone first Open the "Weatherseed" App, and select "Add Device" and choose the product category (Portable Weather Station) and model (SA3).

2.Manually enter the device name and address and click "Next".

3.Please press and hold the "paring" button on the right of the device to enter the "Bluetooth distribution network" mode, the indicator will flash blue once .

4. Clicks the "Weatherseed-xxxx". Then the app automatically pairs with the device via Bluetooth. Upon successful pairing, it will automatically proceed to the next interface.

5.Enter the WiFi(2.4Ghz) password and click "Start binding" to configure the network .

6.Enter the device group name and click "Save" to save the settings .

7.Once saved successfully, the device information will be displayed .

3500

cannot connect WiFi
Sorry for the inconvenience. Please turn to use WSView Plus app, if you are using WS View app. Then please click the "+" icon to add a new device and follow the steps prompted in the app to connect the weather station to WiFi. You can follow the user manuals 8.1 and 8.2 for wifi connection. Meanwhile, please follow the user manual 11. Troubleshooting Guide for no wifi connection troubleshooting.
WiFi is disconnected suddenly

1.Please confirm whether your network is normal and whether your router account number and password are correct (especially pay attention to uppercase and lowercase letters).

2.When pressing WIND+PRESSURE (about 5 seconds later), please check whether there is a blue light flashing on the back of the display.

3.Please use WSView Plus, if you are using WS View.

3500 time set/sync
While base station connected with the internet, the time will be updated to internet time automatically. Time zone and DST will be automatically synchronized from internet. So you need to set the correct address and time zone in the device properties on ecowitt. You can check the pic below.
DST
If customer didn't upload data to ecowitt.net, the time zone is defined based on the customer's IP address. DST is subject to time zone. If customer set uploaded data to ecowitt.net, please set the correct time zone on the website and make sure the "Automatically adjust clock for daylight saving changes�� is active. The time and DST will be lautomatically synchronized from ecowitt server.
3500 Firmware Update
The latest is WiFi firmware is V5.1.5. You can usually see the version of the device directly on the app or on the server. If it is not the latest. There will be a message popping up when you click on the device.
3500 display screen size
The screen size of 3500 is as follows: Frame Dimensions : 7.36x4.60x0.79inch (187x117x20mm) LCD Dimensions: 6.18x2.95inch (157x75 mm)
outdoor data issues
Please troubleshoot according to the following methods. The first method. 1. With an open-ended paperclip, press the reset button for 3 seconds to completely discharge the voltage. 2. Take out the batteries and wait one minute, while covering the solar panel to drain the voltage. 3. Put batteries back in and resync the console with the sensor. The second method. 1. Please replace the batteries in the outside sensor. 2. If the batteries were recently replaced, please check whether the batteries are inserted backwards. The third method. 1. If the LED next to the battery compartment is flashing every 16 seconds, there may be a temporary loss of communication due to reception loss related to interference or other location factors. 2. Or you can power down and up the console. Just remove AC power and batteries, wait 10 seconds, and reinsert AC power and batteries. The fourth method. You can press WIND/+ and PRESSURE /- key to reset the weather station and clear all user settings to default.
indoor data issues
Please restore the console to its factory default settings, please follow these steps strictly: 1. Remove the power from the console by removing the batteries and disconnecting the AC adapter. 2. Apply power by connecting the AC adapter. 3. Wait for all of the segments to appear on the screen. 4. Press and hold the WIND/+ and PRESSURE/- keys at the same time until the console power up sequence is complete (about 5 seconds). When pressing WIND+PRESSURE (about 5 seconds later), please check whether there is a blue light flashing on the back of the display. 5. Replace the batteries. Even though the display has been reset, there will still be data displayed on it because the display is still receiving signals from the transmitter in real time. If you want to reset the Weather Underground and Ecowitt website data, you can contact the website customer service. We apologize that the WSview plus app cannot reset the data.
data is inaccurate
You can calibrate the outdoor temperature by following the steps below. 1. Hold the TEMP. and MAX/MIN key together for 5 seconds to enter calibration mode. 2. Press the SET key repeatedly until the outdoor temperature is displayed. 3. Press the WIND/+and PRESSURE/- key to adjust values.��Press the ALARM key to reset any adjusted value.�� 4. Press the LIGHT /SNOOZE key at any time to exit. 1) Indoor temperature offset calibrated (range +/-5?C, default: 0 degrees) 2) Indoor humidity offset calibrated (range +/-10%) 3) Outdoor temperature offset calibrated (range +/-5?C, default: 0 degrees) 4) Outdoor humidity offset calibrated (range +/-10%) 5) Absolute pressure offset calibrated (range +/-50hpa) 6) Wind direction offset calibrated (adjust by degree) 7) Wind speed factor adjust, default 100% (range 50% to 150%) 8) Rain factor adjust, default 100% (range 50% to 150%)
rain gauge problems
Please gently pour water down inside the rain collector and check if the display rain data changes. If the rain data changes, the rain gauge is fine and you need to calibrate the rain data. You can calibrate the item by following the steps below. 1. Hold the TEMP. and MAX/MIN key together for 5 seconds to enter calibration mode. 2. Press the SET key repeatedly until the corresponding item which you want to calibrate is displayed. 3. Press the WIND/+and PRESSURE/- key to adjust values.��Press the ALARM key to reset any adjusted value.�� 4. Press the LIGHT /SNOOZE key at any time to exit.
How to switch to view rainfall range
Press Rain key to view Rain Rate, event, Rain Day, Rain Week, Rain Month, and Rain total Press the RAIN key 2s to reset current display rain
Want to view historical data online
You can customize the time to view historical data on the Ecowitt website. Day, 24 hours, meteorological day, week, month, year, 7 days, 30 days, customized.
Upload data time
The 3500 uploads to WU every 40 seconds, and to Ecowitt every 1 minute. The upload time of Ecowitt can be set in the Ecowitt app or on WS view plus.
If I have a Sainlogic 3500 weather station and I have connected it to Ecowitt, can I receive messages/text messages? For example, how can I receive messages when the wind speed exceeds a certain value?
You can receive notifications via the email address you registered with ecowitt. You can customize your preferences and notification frequency.
Is it possible to upload to a custom website.
This model 3500 can be uploaded to a custom site. Please download ws view plus and check Wunderground or EcoWitt to find out what protocols they use, then select the same protocol in your customized site to upload the data. Check if your local server is using the same protocol as Wunderground or EcoWitt. If the protocols are not the same, you cannot upload data.
3500WiFi is disconnected suddenly
1.Please confirm whether your network is normal and whether your router account number and password are correct (especially pay attention to uppercase and lowercase letters). 2.When pressing WIND+PRESSURE (about 5 seconds later), please check whether there is a blue light flashing on the back of the display. 3.Please use WSView Plus, if you are using WS View.

SC-07

Temperature is inaccurate
Thanks for contacting us. You can first calibrate the temperature. In normal mode, press and hold the SET and CHANNEL/+ keys at the same time for five seconds to enter the temperature calibration mode. The indoor temperature will begin flashing. Press the [+] or [-] key to increase or decrease the temperature reading (in increments of 0.1). Press and hold the [+] or [-] key for three seconds to increase or decrease rapidly. Press the ALARM key and reset to current value. Press the SET key switch to sensor temp calibration mode. Press the SET key to exit calibrated mode, or press the SNOOZE button at any time. Can I ask if you have the display and sensor near a lighted object? Light source can also cause inaccurate temperatures. You can also stand the sensor up for better ventilation. We recommend that you put the sensor and the display together and it will take about 3-5h of standing time for them to stabilize. If the temperatures are still very different, please provide us with a screenshot of your order with the Amazon order number. We need to confirm the order.
Switching Temperature and Dew Point
While in Normal Mode, press (do not hold) the SET key repeatedly to enter into Temperature and Dew Point. Press the [+] or [-] key to toggle between temperature and dew point. To exit the Quick SET Mode at any time, press the SNOOZE button of the display console.
Switching ABS and REL
While in Normal Mode, press (do not hold) the SET key repeatedly to enter into Pressure part. Press the [+] or [-] key to toggle between Absolute Pressure and Relative Pressure. To exit the Quick SET Mode at any time, press the SNOOZE button of the display console.
Barometric Pressure is inaccurate
In normal mode, press and hold the SET and ALARM keys at the same time for five seconds to enter the pressure calibration mode. The "ABS" pressure will begin flashing. Absolute Pressure Calibration. Press the [+] or [-] key to increase or decrease the pressure reading (in increments of 0.00 in Hg). Press and hold the [+] or[-] key for three seconds to increase or decrease rapidly. Press the ALARM key and reset to current value. Relative Pressure Calibration press the SET button again, the "REL" symbol will display at the pressure section, the relative pressure value will flash. (The default value is 0.00 in Hg) Press the the [+] or [-] key to increase or decrease the relative pressure value (in increments of 0.01 in Hg). Press and hold the [+] or [-] key for three seconds to increase or decrease rapidly. Press the ALARM key and reset to current value. Press the SET key to exit calibrated mode, or press the SNOOZE button at any time. Example: The calibrated pressure sources measure 25.00 in Hg. The display console pressure reads 24.85 in Hg. Offset =25.00 - 24.85 = 0.15 in Hg
Weather icons are inaccurate
The weather icon is the weather forecast, which is an estimation or generalization of weather changes in the next 24 to 48 hours, and varies from location to location. The tendency is simply a tool for projecting weather changing conditions and is never to be relied upon as an accurate method to predict the weather. If you have only just started using the weather station, please wait about a week while the barometric pressure sensor slowly adjusts to the environment and adjusts the data and weather forecast. After you have used the weather station for a while, if the weather forecast is still incorrect, you can follow the steps below to set the weather icon to the actual weather display. 1. While in Normal Mode, press and hold the SET/MODE key for at least three seconds to enter the Set Mode. The first setting will begin flashing. 2. Please press the SET key repeatedly until the weather icon flashes. 3. Please press the CHANNEL/+ repeatedly until the correct weather icon is displayed. 4. Please press the SNOOZE key to exit the setting mode.
What do the parts of the icons in the chart on the display represent?
In barometer charts, the horizontal coordinate indicates time in hours. -6 indicates the last 6 hours, -12 indicates the last 12 hours, and so on. And the vertical coordinate indicates the difference in barometric pressure. You can view barometric pressure data based on this.
What does the time on the horizontal axis of the chart on the display represent?
72h or 24h Graph Record. Press the [+] or [-] key to toggle between the last -72 hours or -24 hours record time. Each bar represents the corresponding data and time for pressure, temperature or humidity.( Default: -72 hours). The graph display hours on the horizontal or x-axis (the most recent data to the right of the graph). For example, 0h is the current data and -12 is 12 hours ago. The vertical axis or y-axis auto-scales, displays the deviation from the current value (the most recent data will always display 0). For example, when in temperature mode, if the bar displays 0.4, this represents 0.4 degrees higher than the current value.
How to set time and date
While in Normal Mode, press and hold the SET/MODE key for at least three seconds to enter the Set Mode. The first setting will begin flashing. You can press the SET key again to skip any step, as defined below. Change Month. Press the SET/MODE key again to set the calendar month. Press the [+] key or [-] key to adjust the calendar month. Change Day. Press the SET/MODE key again to set the calendar day. Press the [+] key or [-] key to adjust the calendar day. Change Year. Press the SET/MODE key again to set the calendar year. Press the [+] key or [-] key to adjust the calendar year.
Display does not show data
Press and hold the CHANNEL/+ button for 3 seconds, choose the lost sensor and press SET button, and the remote search icon will be constantly displayed. Once the signal is reacquired, the remote search icon will turn off, and the current values will be displayed. Install a fresh set of batteries in the remote therm-hygrometer. For cold weather environments, install lithium batteries. The sensor will flash red a little when the battery is installed.

0835plus/0310/0300 app connection issue

Cannot connect WiFi

Please try the following detailed instructions to connect to WiFi via your browser instead of the app.

 

Please press and hold the Min/Max key for at least three seconds.

After the wifi icon blinks, there will be Sainlogic WiFi appearing in the WiFi list and then you need to connect it.

When your phone connects to Sainlogic wifi, it will show no network which is normal.

 

After connecting your cell phone to the Sainlogic WiFi please enter the URL http://192.168.5.1 in your browser and the screen in the picture will appear.

Cannot connect WiFi

 

Select the 2.4G router, enter the password and it will show connected IP: xxxx.

 

Enter your id and key and click save. Offline will change to Online on WU, but this may take a little while.

 

If it keeps showing offline, please get a new id and key and try the above steps again.

You can add the WU id and key on the app after the WU website is successfully online.

 

After adding the id and key please exit the app and reopen it again. The data will be displayed.

"connected IP: " on 192url shows blank or error

1. The weather station can only connect to 2.4 GHz, but could not do it automatically. It could not distinguish between the signals and kept trying to connect to 5 Ghz.

2. The router had to have the signals "split".

 

If you own a dual band router including both 2.4G and 5G, you will need to disable the 5 GHz band and enable the 2.4 GHz band. Or you need to separate the two SSID names for the 2.4G/5G dual band. Then you can re-power up the router and try it again.

 

The weather station also doesn't support guest networks or phone hotspots.

How to know if the router is 2.4G or 5G
If you own a dual band router including both 2.4G and 5G, you will need to disable the 5 GHz band and enable the 2.4 GHz band. Or you need to separate the two SSID names for the 2.4G/5G dual band. Then you can re-power up the router and try it again. Then you need to make sure that the WiFi band you entered or selected in the 192 settings page is 2.4G and not 5G. You can view the properties of the WiFi you are currently connected to in the WiFi list on your device. Then click "Properties" to view the network band of this WiFi. You can check the pic below.
WU ask for credit card
Our app does not ask for any fees from any customer. This should be an advertisement on the WU website. Please actively block or close the advertisement and do not click or enter personal information. You only need to borrow the WU website to register an account and add a device, and these two steps are not required to enter a credit card. If you have been asked for a fee on the WU website, please contact WU customer service promptly to request a refund. Please be aware of telecommute fraud online.
WU online
If your device on WU is already online, you can add the ID of this online device directly to app. And then you can view the data of this device on both app and WU website. You can check the pics below.
WU offline/ app offline

Please make sure the router is 2.4G instead of 5G as our weather station can only connect to 2.4G.

If you own a dual band router including both 2.4G and 5G, you will need to disable the 5 GHz band and enable the 2.4 GHz band.


Or you need to separate the two SSID names for the 2.4G/5G dual band. Then you can re-power up the router and try it again.

Then please make sure you copy and paste your WU id&key as there will be visual errors with fonts.

If you have already copy and paste id&key but it still shows offline on WU, then you can try to re-add a new device on the WU and then re-enter the new id and key on the 192 page.


You can try to refresh the page a few more times for better connection success.

Press MIN/MAX for three seconds, and the WiFi icon on the display does not blink
It is possible that you may have entered another setting mode by pressing a key by mistake. Please make sure that there are no icons blinking on the screen, i.e., in normal mode, and then press and hold down the MIN/MAX key to operate. Or you can reset the display and then operate again.
WU/WC/ app

The weather station can connect to both Weather Underground and Weather cloud, so you can view weather station data on both WU and WC websites after weather station uploads it's data on them.

And our Sainlogic app can only connect to Weather Underground because the app's data source comes from Weather Underground.

Want to view historical data on an app or website
Sorry for the inconvenience. We apologize that our display can only show historical data for the past day and cannot view more history. If you want to see more historical data or totals, you can go to Weather Underground and Weather Cloud. Daily, weekly and yearly historical data can be viewed on the Weather Underground website. Daily, monthly and yearly historical data can be viewed on the Weather Cloud website. Thank you for your understanding and support.
Want to view indoor data on app or website
We apologize that neither our app nor the WU website can view the indoor data, only the Weather Cloud website can view the indoor data. We suggest you to upload the weather station data to the Weather Cloud website and then you can view the indoor data. Thanks for your understanding.
How to upgrade the firmware

The latest firmware version is 1.2.4.

Please connect your phone to Sainlogic wifi first. Press and hold the MAX/MIN button on the right side of the device, and the WiFi icon will flash.


You can access the 192.168.5.1 website only after successfully connecting to Sainlogic WiFi.


You can check your version on the link: http://192.168.5.1/upgrade.html. 

If your version is higher than 1.2.4, then you don't have to download the installation package I sent you.

Here is link:

https://drive.google.com/file/d/1t7P2omDVVvtU_xuv2FdyNIzmGMyuoxzR/view?usp=drive_link


Does the weather station have an API or web interface to read measurements?
Weather stations can only upload data to WU and WC via WiFi and then view the data on WU and WC or on an app

0835/0835plus/0310/0300/SC088/SC089 Outdoor Data

Outdoor temperature and humidity/UV/sunlight not displayed Outdoor data in dashes/LO/HI/not displayed/not working/not communicating

Please follow the instructions below to troubleshoot.


While in Normal Mode, please press and hold the CHANNEL/+ button for three seconds until you hear the ticking sound and all the data show dashes.


The display will re-receive the signal from the transmitter. Once the signal is reacquired, all the data will be displayed. You can also reset the transmitter.


After the transmitter is powered on, if the indicator light blinks every 16 seconds it means the outdoor unit is working properly. After the transmitter is powered on and working properly, the display has to be re-plugged in to re-receive the transmitter signal.


It usually takes 1-3 minutes to receive the data, do not operate the keys or power off until the transmitter data is received. If this still does not help, please follow the steps below to reconnect the transmitter and display to troubleshoot poor connections.


1. Please remove the batteries of the transmitter and the display.

2. Please unplug the display from the power supply.

3. Please put batteries in the transmitter.

4. Please plug in the power of the display.

5. Please put the batteries in the display after the display lights up and the data show dashes.


Also, you can replace the batteries in the transmitter with new ones.

If still don't work, please contact us email.

Differences in temperature and humidity from other thermodynamics
If you are comparing temperatures or humidity, you need to put all the different devices in the same place, stabilize them for a couple of hours or so, and then compare them. So if you only put them together for a short period of time to compare, it may cause a big difference.Please check it again. The temperature and humidity detected by our weather stations are those of the location at the time, so they will be affected accordingly by external conditions such as sunlight, wind and rain.
Connect to the neighbor's weather station

We apologize for the problem. It is true that two weather stations can cascade in close proximity to each other. It's unavoidable at this point. You can try the following methods.

1. Distance a little bit from the neighbor's outdoor unit.

2. reconnect the local outdoor unit and stagger the transmission signal from the neighbor's outdoor unit.

The temperature and humidity data are different from those of other thermometers and hygrometers
If you want to compare the temperature, you need to put all the different devices in the same place and let them stabilize for about an hour before comparing. If you only put them together for a short time, it may cause a large error. Please confirm with the customer. The temperature detected by our weather station is the temperature of the location at that time, so it will be affected by external conditions, such as sunlight, wind and rain.
Outdoor readings only show when the sun is up./ Transmitter batteries drain so fast that they only last 2-3 weeks a month.

Please check if the battery cells are dirty or oxidized. If so, please clean them and reinstall the battery to see if it works. Or you can change new batteries.

If it still doesn't work, there should be a short circuit in it. Please contact us by email and send us your order screenshot with purchase order number. And we will provide warranty for you after confirmation.

Incorrect wind direction indication

We apologize that the wind direction cannot be calibrated and adjusted, only by following the instructions below you can install the wind vane and set up the display correctly.


The wind direction on the display is the direction the wind is coming from.

That means if your wind vane is pointed to the north, then the pointer on the display should be at south position because the wind is coming from the south.


If your weather station is in the northern hemisphere, please follow the steps below to check the outdoor transmitter.


Step 1: There is a "S" icon at the bottom of wind vane that faces South, as shown in the pic below. Check the wind directions with compass and align this "S" icon in the direction of South.


Step 2: Please follow the steps below to confirm that the location in the indoor display is set to the Northern Hemisphere.

Please follow the steps below to check the display.

1) While in Normal Mode, press and hold the SET key for at least three seconds to enter the Set Mode. The 12/24 hour format will flash.

2) Please press SET repeatedly until "NOR" or "SOU" is displayed in the time display.

3) Please press the SNOOZE key to exit the setting mode. Also please make sure that wind vane is free to move so that it can accurately measure the wind direction.

The wind speed has not changed

1. Check if the wind cup is damaged

2. (If not damaged), please reconnect the transmitter

Does snow or cold winter weather affect weather station performance?

The outdoor transmitter can handle cold weather, but not extreme weather. It will work fine in normal cold weather. If you are concerned about damage, you can bring it indoors.

Cold weather means low winter temperatures, rain, snow, etc., not storms, hail, etc.

Rain does not work/does not display/displays 0

Please check and verify the following points when you find your rainfall is not working or is inaccurate:

1. Make sure that the level bubble is seated in the small black circle in the installation. Sloping installation might cause incorrect reading or even not working.


2. Shake the sensor array back and forth. After hearing the click sound inside the sensor array, observe whether the rainfall reading in the console changes.


3. Check whether the funnel in the rain collector was blocked by tree leaves or debris. Remove the rain collector to check whether the rain tip was blocked by insects or debris.


4. Check whether different rainfall histories are correct. Check the Quick Mode part in the instruction manual to know how to get rainfall histories in different periods.


5. An example on how rainfall histories for different periods are calculated.

Presume that the current time is 08:42 22rd Sept. 2023

Rainfall Hour: 08:00-08:42 Rainfall Day: 00.:00-08:42 of 22rd Sept.

Rainfall Week: 00:00 Sunday to 08:42 today

Rainfall Month: 00:00 1st Sept. to 08:42 today

Rainfall Total: Total rainfall amount from the latest powering on


6. How to verify the rainfall accuracy

A. Use a bottle containing 500g or 500ml of water.

B.Drip water slowly into the rain collector. DO NOT POUR WATER QUICKLY.

C. Observe the rainfall reading of the console after the water is completely dripped out. It should be 5.46cm +/-5%. (5.46cm=54.6mm)


7. The rain gauge could not measure rainfall below 0.3mm due to limited resolution.

How to set the rainfall viewing period How to reset the rain data of each period

You can follow the steps below to view the 1h, 24h, week, month or total rainfall.

1.Please press the SET key twice, then the rainfall will flash.

2.Please press the CHANNEL/+ key or MAX/MIN/- key, the rainfall will switch between 1h, 24h, week, month or total. You can choose which time period you want to check the rainfall.

(Press and hold the SET button for five seconds until the rain data reads 0.0 if you want to reset the rain data at each period.)

3.Then press the SNOOZE key to exit the Set mode.

Do rain gauges freeze in the wintertime?
The rain gauge freezes when there is water in it. In winter the rain gauge needs no additional protection as usual.
It's not raining, but it's raining on the display.

1.Make sure that the level bubble is seated in the small black circle during your installation as the pictures show below. Sloping installation might cause incorrect reading or even not working.


2.Check whether the funnel in the rain collector was blocked by tree leaves or debris. Remove the rain collector to check whether the rain tip was blocked by insects or debris. It is possible that you shook the transmitter when you installed the weather station causing the rain to be miscounted.


That's why there is data for rain on the display, even if it's not raining. Once you have stabilized the weather station, re-zero the rain again. After zeroing the rainfall, please wait for the next rain to see if the data is displayed correctly.


You can follow the steps below to clear the total rainfall to zero. You can follow my steps to clear: 1.Press the CHANNEL/+ or MIN/MAX/- key to toggle between rate, 24h, week, month and total.


2.To clear the total rain, press the CHANNEL/+ or MIN/MAX/- button until total rain is displayed. The total rain will flash. Press and hold the SET button for five seconds until total rain reads 0.0. If your viewing time is 24 hours, then from the beginning of the day to the current time.

(For example, at 08:25, 24H rainfall means rainfall amount from 00:00 to 08:25) If the rain data is still incorrect, please let us know.

What is the solar panel used for the weather station? I wonder if it can be used to charge the battery?
Solar panel doesn't charge the battery and it is an auxiliary power supply. It cannot charge the battery.

0835/0835plus/0310/0300/SC088/SC089 Indoor Data

Temperature Calibration

1.In normal mode, press and hold the SET and CHANNEL/+ buttons at the same time for five seconds to enter the temperature calibration mode. The indoor temperature will begin flashing. 2.Press the [+] or [-] button to increase or decrease the temperature reading (in increments of 0.1). Press and hold the [+] or [-] button for three seconds to increase or decrease rapidly. 3.Press the ALARM button to reset to the current value.

4.Press the SET key switch to outdoor temp calibration mode.

5.To exit the calibration mode at any time, press the SNOOZE/LIGHT button on the top of the display console. If no operation is performed, the calibration mode will timeout in 30 seconds.

Humidity Calibration

1.In normal mode, press and hold the SET and MIN/MAX/- buttons at the same time for five seconds to enter the humidity calibration mode. The indoor humidity will begin flashing. 

2.Press the [+] or [-] button to increase or decrease the humidity reading (in increments of 1%). 

Press and hold the[+] or [-] button for three seconds to increase or decrease rapidly. 

3.Press the ALARM button to reset current value. 

4.Press the SET key switch to outdoor humidity calibration.

5.To exit the calibration mode at any time, press the SNOOZE/LIGHT button on the top of the display console. If no operation is performed, the calibration mode will timeout in 30 seconds. 

Note: Humidity is a difficult parameter to measure accurately and drifts over time. The calibration feature allows you to zero out this error. To calibrate humidity, you will need an accurate source, such as a sling psychrometer or Humidipaks One Step Calibration kit.

Absolute Pressure Calibration

1.In normal mode, press and hold the SET and ALARM buttons at least for three seconds to enter the calibration mode.

2.The absolute pressure offset will begin flashing. The default offset is 0.00 in Hg.

3.Press the [+] or [-] button to increase or decrease the absolute pressure offset. Press and hold the [+] or [-] button for three seconds to increase or decrease rapidly.

4.Press the ALARM button to reset current value.

5.To exit the calibration mode at any time, press the SNOOZE/LIGHT button on the top of the display console.


If no operation is performed, the calibration mode will timeout in 30 seconds. Example: The calibrated pressure source measures 28.00 in Hg. The display absolute pressure reads 28.83 in Hg on the console. Offset = 28.83-28.00 = 0.83 in Hg.

Relative Pressure Calibration

1.In normal mode, press and hold the SET and ALARM buttons at least for three seconds to enter the calibration mode.

2.Press the SET button and the relative pressure offset will flash. The default is 0.00 inHg.

3.Press the [+] or [-] button to increase or decrease the relative pressure offset.

Press and hold the [+] or [-] button for three seconds to increase or decrease rapidly.

4.Press the ALARM button to reset current value. 

5.To exit the calibration mode at any time, press the SNOOZE/LIGHT button on the top of the display console. If no operation is performed, the calibration mode will timeout in 30 seconds.


Example: The local official barometer measures 30.00 inHg. The display absolute pressure reads 29.92 inHg on the console. Offset = 30.00 – 29.92 = 0.08 inHg.

Wind Gust Calibration

1.In normal mode, press and hold the SET and ALARM buttons at least for three seconds to enter the calibration mode.

2.Press the SET button several times until the wind gain begins flashing. The default is 1.00. 

3.Press the [+] or [-] button to adjust the wind speed calibration factor from 0.75 to 1.25, where: Calibrated Wind Speed = Calibration factor x Measured Wind Speed.

Press and hold the [+] or [-] button for three seconds to increase or decrease rapidly.

4.Press the ALARM button to reset current value. Note: The wind gust is also affected by the wind speed calibration factor. 

5.To exit the calibration mode at any time, press the SNOOZE/LIGHT button on the top of the display console. If no operation is performed, the calibration mode will timeout in 30 seconds.

Rain Calibration

1.In normal mode, press and hold the SET and ALARM buttons at least for three seconds to enter the calibration mode.

2.Press the SET button several times until the rain value begins flashing. The default is 1.00. 

3.Press the [+] or [-] button to adjust the rain calibration factor from 0.75 to 1.25, where: Calibrated Rain = Calibration factor x Measured Rain

Press and hold the [+] or [-] button for three seconds to increase or decrease rapidly.

4.Press the ALARM button to reset current value.


Discussion: The rain collector is calibrated at the factory based on the funnel diameter. The bucket tips every 0.01” of rain (referred to as resolution). The accumulated rainfall can be compared to a sight glass rain gauge with an aperture of at least 4”. 


Note: that debris and insects can collect inside the tipping mechanism (they make a good spiders nest). Carefully remove the funnel and inspect the tipping mechanism for debris prior to calibration.


Incorrect display of weather icons
The weather icon is the weather forecast, which is an estimation or generalization of weather changes in the next 24 to 48 hours, and varies from location to location. The tendency is simply a tool for projecting weather changing conditions and is never to be relied upon as an accurate method to predict the weather. If you have only just started using the weather station, please wait about a week while the barometric pressure sensor slowly adjusts to the environment and adjusts the data and weather forecast. After you have used the weather station for a while, if the weather forecast is still incorrect, you can follow the steps below to set the weather icon to the actual weather display. 1. While in Normal Mode, press and hold the SET/MODE key for at least three seconds to enter the Set Mode. The first setting will begin flashing. 2. Please press the SET key repeatedly until the weather icon flashes. 3. Please press the CHANNEL/+ repeatedly until the correct weather icon is displayed. 4. Please press the SNOOZE key to exit the setting mode. If you have further questions, please let us know.
No change in weather icon
The weather icon changes according to the barometric pressure change value, if the barometric pressure change value does not reach the threshold value (default is 0.06inHg), the weather will not change. Please observe whether the barometric pressure change has reached the threshold value.
indoor data not shown/shown incompletely

You can reset the display console to factory default by pressing and holding the MAX/MIN/- key for at least three seconds while plugging in.


Then unplug the display, then plug it back in. (Remove batteries before this.) If there is data not displayed, you can press and hold the CHANNEL/+ button for three seconds until you hear the ticking sound and all the data show dashes.


The display will re-receive the signal from the transmitter.


Once the signal is reacquired, all the data will be displayed. If this still does not work, please contact after-sales Email.

Also send us your order screenshot with Amazon order number and a photo of the display. We will confirm the warranty for you.

Black screen/ Low brightness

Our weather stations have to be plugged in to stay constantly lit, you can check to see if they are plugged in or if the outlet is working properly.


Also, you need to check if the backlight is on. When backlight is off, press and hold the SNOOZE key for two seconds, the backlight will turn on permanently, and BL ON icon will be displayed for three seconds in the date area. 

To turn off the backlight at any time press,hold the SNOOZE key for two seconds. BL OFF icon will be displayed for three seconds in the date field.


There are 3 levels of brightness of backlight. When the backlight is on, press SNOOZE key to switch between the 3 levels.

Moon phases are not displayed
The moon phase is not displayed during the new moon
Maximum and minimum values are not accurate, what is their time range?
Could you please check if 24H CLEARS is turned off? If it is turned off yesterday's data will not be reset at midnight. If 24H CLEARS is turned on, then the max-min values will be cleared at 0:00 each day. The time range for the max-min is from 0:01pm to 23:59pm on the same day. The steps of Max/Min clearing mode (CLR) setting is as follows. 1.While in Normal Mode, press and hold the SET key for at least three seconds to enter the Set Mode. The first setting will begin flashing. 2.Then press the SET key repeatedly until the clears icon shows up. The Max/Min can be programmed to clear daily (at midnight) or manually. 3.Press the CHANNEL/+ key or MAX/MIN/- key to switch between ON (Clears 24h) and OFF (Manually). 4.To exit the Set mode at any time, press the SNOOZE/LIGHT button of the display console.
Wind Speed Units Switch

Please follow the instructions below to set the wind speed units.(default: mph)

1. While in Normal Mode, press and hold the SET(MODE) key for at least three seconds to enter the Set Mode. The first setting will begin flashing.

2. Press the SET(MODE) key repeatedly until the Unit icon which you want to switch flashes.

3. Press the [+] key or [-] key to switch the units.

4. Press the SNOOZE button of the display console to exit the Set mode.

Pressure Units Switch

Please follow the instructions below to set the pressure units.(default: InHg)

1. While in Normal Mode, press and hold the SET(MODE) key for at least three seconds to enter the Set Mode. The first setting will begin flashing.

2. Press the SET(MODE) key repeatedly until pressure units flashes.

3. Press the [+] key or [-] key to toggle the pressure units between mmhg, inHg or hPa.

4. Press the SNOOZE button of the display console to exit the Set mode.

Temperature Units Switch

Temperature Units of Measure (default: °F):. 

1.While in Normal Mode, press and hold the SET(MODE) key for at least three seconds to enter the Set Mode. The first setting will begin flashing.

2.Press the SET/MODE key again to change the temperature units of measure.

3.Press the CHANNEL/+ key or MAX/MIN/- key to switch between °F and °C units of measure.

Rainfall Units Switch

Please follow the instructions below to set the rainfall units.

1. While in Normal Mode, press and hold the SET(MODE) key for at least five seconds to enter the Set Mode. The first setting will begin flashing.

2. Press the SET(MODE) key repeatedly until Rainfall Units flashes.

3. Press[+] key or [-] key to toggle the rainfall units between mm and inch.

4. Press the SNOOZE button of the display console to exit the Set mode.

Date and time setting method

You can follow the steps below to set the date and time.

1. While in Normal Mode, press and hold the SET key for at least three seconds to enter the Set Mode.

2. When the 12/24 hour format will flash, press the SET key again to set the hour. Press the MIN/MAX/- key to adjust the hour up or down.

3. Press the SET key again to set the minute. Press the CHANNEL/+ key or MIN/MAX/- key to adjust the minute up or down.

4. Please press the SET key twice until the month flashes. Press the CHANNEL/+ key or MIN/MAX/- key to adjust the calendar month.

5. Press the SET key again to set the calendar day. Press the CHANNEL/+ key or MIN/MAX/- key to adjust the calendar day.

6. Please press the SNOOZE key to exit the setting mode.

Setting the date viewing mode

You can follow the instructions below to change the display mode of date.

1.While in Normal Mode, press (do not hold) the SET key to enter the Quick Display Mode. 2.Then press the CHANNEL/+ or MIN/MAX/- key to toggle between time/second/date, time/week/date and time/week/year.

3.To exit the Set mode at any time, press the SNOOZE button of the display console.

Is it possible to change to daylight saving time at 0835? Does it have an atomic clock?
The clock of FT0835 is not an atomic clock, and the daylight saving time cannot be changed. If you need to set daylight saving time, you can only adjust the time manually.
How do I check the wind chill and heat index?
We apologize that neither the WIND CHILL nor the HEAT INDEX are shown separately on the display, and they are both shown uniformly as FEELS LIKE. Therefore, any value below 40 degrees Fahrenheit on the display is the wind chill and any value above 80 degrees Fahrenheit is the heat index. Thanks for your understanding and support.
How to check the current wind speed? We only see the gust and average wind speed
Current wind speed needs to look at gusts. The gust is the maximum over a 16 second period of time. Average wind speed is the average wind speed over a 16 second period.
Unstable wind direction
The wind direction on the display is the wind direction transmitted to the display by the transmitter every 16s. The wind direction is not stable.
Alarm not sounding
Press any button to silence the alarm sound. In normal mode, press and hold the ALARM key for three seconds to toggle the BZ ON (beeper on) or BZ OFF (beeper off) depending on the current setting. Display console return to normal mode without any operation in three seconds.
Alarm settings

Please follow the steps below to set the wind speed alarm value.

1.Press ALARM key to enter the alarm mode.

2.Next, press and hold the SET key for five seconds, the first alarm parameter will begin flashing (alarm hour). Please keep pressing the SET button briefly until the wind speed value is blinking. 3.Press the [+] or [-] key to increase or decrease the alarm settings.

4.Press the ALARM key to turn on (the alarm icon will appear ) and off the alarm.

5.Press the SNOOZE/LIGHT key once at any time to return to the normal mode.

After 30 seconds of inactivity, the alarm mode will time out and return to normal mode.

Time Synchronization Method (0835plus,0310,0300)

You can follow the steps below to set the time SYNC.

1.While in Normal Mode, press and hold the SET/MODE key for at least three seconds to enter the Set Mode. The first setting will begin flashing.

2.Press the SET/MODE key again to set the network time sync. Press the CHANNEL/+ key or MAX/MIN/- key to switch between SYNC time ON/OFF of measure. Synchronize the time of the device with WiFi.

3.To exit the Set mode at any time, press the SNOOZE button of the display console.

Other questions

Phone customer service and email customer service hours

Phone: +1 508 758 0493 (Skype:Not available in May)

New Phone: +1 (888) 513-9823

Time: Mon-Fri (10 a.m. - 6 p.m. EST)


email:info@sainlogic.com

Email Customer Service will reply within 24 hours on weekdays and within 48 hours on weekends.

My product has some quality issues.

Hello,


We are sorry about this. Please contact our after-sale email: info@sainlogic.com.


May I ask what is wrong with your weather station?

The display is not showing data? Can't connect to wifi? Can't record rainfall?

Please describe your problem in detail so we can better solve it for you.


Thank you for your understanding and support.

Best regards,

Sainlogic

How to download product manual?

Please download the user manual from the ”Product attachment" section of the website.

How to display the date instead of the year?

You can follow the instructions below to change the display mode of date.

1.While in Normal Mode, press (do not hold) the SET key to enter the Quick Display Mode. 

2.Then press the CHANNEL/+ or MIN/MAX/- key to toggle between time/second/date, time/week/date and time/week/year.

3.To exit the Set mode at any time, press the SNOOZE button of the display console.

Can one transmitter be connected to two "receivers" (displays)?

Yes, but if the receiver (display) is too far away from the transmitter, it will not receive the signal. within 150 meters.

The display brightness is very low, how can I increase it?

Our weather stations have to be plugged in to stay constantly lit, you can check to see if they are plugged in or if the outlet is working properly.


Also, you need to check if the backlight is on. When backlight is off, press and hold the SNOOZE key for two seconds, the backlight will turn on permanently, and BL ON icon will be displayed for three seconds in the date area. 

To turn off the backlight at any time press,hold the SNOOZE key for two seconds. BL OFF icon will be displayed for three seconds in the date field.


There are 3 levels of brightness of backlight. When the backlight is on, press SNOOZE key to switch between the 3 levels.